The SEO + GEO audit (one-time)
- Before we deliver your audit: you get a full refund if you ask before the audit is delivered. Refund window: any time before your audit is delivered.
- After we deliver your audit: the work has been done, so there are no refunds. If the report gets a fact about your business wrong, such as the wrong listing, address or website, tell us within 14 days. We'll fix it and re-send the report at no charge.
- Delivery timeframe: 3 business days after payment and receiving the details we need.
Monthly upkeep
Cancel anytime by emailing [email protected]. Cancellation takes effect at the end of your current billing period. You keep the service until then, and you won't be charged again. We don't give partial refunds for the period in progress.
How to ask for a refund
Email [email protected] with the subject "Refund request". Include the email address you paid with and your Stripe or PayPal receipt or order reference. We'll confirm by email.
How refunds are paid
Refunds go back to the original payment method through Stripe or PayPal. We can't refund to a different card or account. Once we issue a refund, how long it takes to appear depends on your bank, card issuer or PayPal.
Problems with a charge
If something looks wrong, please email us before disputing a charge with your bank. It's usually faster to fix directly. This policy doesn't limit any rights you have under the law.
Related
See our Terms of Service and Privacy Policy, or contact us.